> ## Documentation Index
> Fetch the complete documentation index at: https://help.odia.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Odia

> You're about to get started with Odia. Let's get you set up.

## Get Started

To start using Odia, navigate to [odia.app](https://odia.app) and sign up with your work email. Once you've signed up, you'll be able to access the platform and start building your Journeys.

## About This Guide

This onboarding guide will walk you through the Odia platform step by step. You'll learn the workflow, all the features available, and how to use them effectively.

## Getting Help

As you explore Odia, you have multiple ways to get assistance:

<CardGroup cols={2}>
  <Card title="Odi AI Assistant" icon="sparkles">
    **Your 24/7 AI helper**

    Look for the AI chat icon in the bottom right corner of your screen. Odi can answer questions about:

    * How features work
    * Where to find specific settings
    * Best practices for workflows
    * Quick troubleshooting tips

    Available anytime you need instant help.
  </Card>

  <Card title="Customer Success Team" icon="headset">
    **Direct support from our team**

    Email: **[customer@odia.app](mailto:customer@odia.app)**

    Reach out for:

    * Feature requests
    * Account setup assistance
    * Training and onboarding help
    * Data migration services

    We typically respond within 24 hours.
  </Card>
</CardGroup>

<Tip>
  **Pro tip:** Try Odi AI first for quick questions. All conversations are monitored by our Customer Success team — if your question needs more attention, a team member may follow up with you directly.
</Tip>

## Onboarding Steps

<Steps>
  <Step title="Admin Setup (Admins & Owners only)">
    Set up categories, areas, currencies, branding, and user roles. This initial setup is necessary before your team can start working.
  </Step>

  <Step title="Data Entry">
    Add your services and suppliers to build your inventory. You can do this manually or contact us about data import services.
  </Step>

  <Step title="CRM">
    Learn how to manage travellers, travel agents, and suppliers. Understanding these contacts is important before creating Journeys.
  </Step>

  <Step title="Create Your First Journey">
    Build your first Journey: fill in the details, set up your Area Timeline, add services and pricing in the Journey Builder, then design the public view before publishing.
  </Step>

  <Step title="Journeys Screen">
    Understand the Journeys screen, version management, and how to track statuses across your team.
  </Step>

  <Step title="Confirmed Journeys">
    When a Journey is confirmed, keep working in the same workspace to manage suppliers, services, and purchase orders.
  </Step>

  <Step title="Concierge">
    Monitor all services happening on a specific day or timeframe. Send reminders to suppliers and stay on top of your trips.
  </Step>

  <Step title="Tasks">
    Keep track of everything that needs to be done. Create tasks from the Tasks screen or attach them to specific Journey services.
  </Step>

  <Step title="Invoices">
    Learn how to create and manage invoices for your Journeys.
  </Step>
</Steps>

## Ready to Start?

<Card title="Start with Admin Setup" icon="user-tie" href="/onboarding/admin-setup">
  Owners and Admins: configure your categories, areas, currencies, branding, and team so everyone can start building Journeys.
</Card>

<Note>
  Not an Owner or Admin? Skip ahead to [Data Entry](/onboarding/data-entry) or [CRM](/onboarding/crm) using the menu on the left.
</Note>