What Is A Journey?
A Journey is the trip workspace in Odia. It starts as the proposal you send to a travel agent or traveller, then continues as the confirmed operational trip after acceptance and payment.The Journey Workflow
1
Create the Journey
Add the title, travel dates, guest count, destinations, travel agent, traveller, and cover image.
2
Build the trip
Add services and pricing in the Journey Builder, then structure the trip with options, variants, add-ons, files, and content cards.
3
Design the public view
Open the preview with the eye button, then use the Journey Designer — the Display Settings and page-layout panels in the preview — to choose layout, card styles, and what’s visible.
4
Publish and share
Publish to create a version and share the public Journey link.
5
Confirm and operate
Set the status to Confirmed (this also publishes the latest version), then keep working in the same Journey for suppliers, purchase orders, tasks, invoices, and traveller-facing updates.
Step 1 - Add Journey Details
Click New Journey. You can move between tabs in any order and click Create when ready. Required fields:- Title - internal name for your team
- Travel dates - creates the trip days
- Guest count - total number of travellers
- Traveller-facing headline and public title
- Destination areas and area timeline
- Travel agent and commission
- Primary traveller
- Cover image
- Display settings such as hide prices, hide branding, and show total only
Step 2 - Set Up The Area Timeline
Use the Areas tab to map where the trip goes and for how many days. For example, a trip might spend three nights in Paris, four nights in Provence, then two nights in Monaco. Each destination becomes a leg on the timeline.Step 3 - Build The Journey
The Journey Builder is the day-by-day service board.1
Add services
Click the + button on any day, search your Library, and select a service.
2
Edit for this Journey
Open the service card to adjust dates, times, travellers, supplier, description, files, and pricing.
3
Arrange the day
Drag cards to reorder services or move them to another day.
4
Save changes
Click Save Changes when the save bar appears.
Options
Let the client choose between alternatives
Options
Let the client choose between alternatives
Offer the client a choice between two or more alternatives — for example, two different hotels.
- Where: on the Journey itself
- How: hold Cmd (Mac) or Ctrl (Windows), click the services to select them, then choose Options from the toolbar that appears, name the group, and save
- On the public Journey: the options show as tabs; the client picks one, and only that option counts toward the total price
Variants
Different versions of a service (e.g. room types) — set up in the Library
Variants
Different versions of a service (e.g. room types) — set up in the Library
Use variants when a service comes in multiple versions, such as Standard Room, Deluxe Room, and Suite.
- Where: in the Library, on the service’s Variants tab
- How: open the service and add each version; when you add the service to a Journey, all its variants come along
- On the public Journey: the client sees a selector and picks a version, with the price updating automatically
Add-ons
Optional or mandatory extras — added on the Journey
Add-ons
Optional or mandatory extras — added on the Journey
Attach extras to a service within a Journey — for example, a breakfast upgrade or an airport transfer.
- Where: in the Journey Builder, open the service card and go to its Add-ons tab
- How: add each extra with its own price, and mark it optional or mandatory
- On the public Journey: optional add-ons appear as checkboxes (none selected by default); mandatory add-ons are always included and can’t be removed
Content cards
Reusable info blocks like packing notes or visa guidance
Content cards
Reusable info blocks like packing notes or visa guidance
Reusable information blocks — packing notes, travel tips, visa guidance — kept in the Library under the Content Cards tab.
- For a specific day: in the Journey Builder, choose where the card should sit on that day, open Add to journey, then select the Content Cards tab. You can drag the card to arrange it among the services.
- Intro or closing cards: expand Before journey for welcome or introductory cards, or After journey for closing cards at the end of the trip. Then click Add content card. You can add more than one card in either section.
- On the public Journey: day cards appear alongside services; Before journey cards appear before the itinerary and After journey cards appear at the end.
Step 4 - Design And Publish
Open the preview with the eye button, then use the Journey Designer — the Display Settings and page-layout panels in the preview — to control the public view. You can adjust:- Page layout
- Service card styles
- Cover image crop
- Price visibility
- Branding
- Maps, summaries, content cards, and category tags
Publishing creates a numbered version and updates the public Journey link. The same link can be reused after every publish.
Making Changes Later
You can edit a Journey at any stage, including after it is confirmed.- Make the change inside Odia
- Save it
- Check the header badge
- Publish again when the public link should show the change
What’s Next?
Journeys Documentation
Learn the full Journey model, statuses, publishing, and confirmed operations.
Journey Designer
Learn how layouts, card styles, and display settings work.