What Are AI Credits?
AI Credits let your team use Odia’s AI features, such as improving descriptions, creating summaries, translating Journeys and generating images. Credits are shared across your organization. The number of credits used depends on the feature, the amount of content and the options you choose. There is no fixed number of credits per word. Some features also use credits in the background, such as automatic email labeling when it is enabled.AI-Powered Features
Journey Translations
Share a Journey in your client’s language. Compare normal mode and Fast mode, and check credits before starting.
Odi-Assist
Enhance, rewrite, or translate service descriptions with AI. Available in the Library, Journeys and content cards.
Smart Suggestions
Get AI-recommended services for your Journey based on the trip details and your library inventory.
Journey & Day Summaries
Generate trip overviews and daily Journey summaries automatically.
Email Enhancement
Improve confirmation emails and client communications with AI-assisted writing.
How Many Credits Does Each Feature Use?
Each feature uses credits differently. Longer text, more images or a faster translation option can use more credits. If an action shows a credit estimate, check it before starting. An estimate is a guide, not the final charge. Odia may temporarily hold credits while work is running. Any unused credits are released afterward. Creating and saving a service image uses 25 AI Credits. Creating or improving text alongside the image uses credits separately. Stopped or failed work can still use credits for processing already completed. This does not mean the full estimate will be charged.What Can You Do With 1,000 Credits?
At the standard package price, 1,000 AI Credits cost 0.50 of that package. How many actions a package covers depends on the features and options you use.Journey Translation Credits
Check the estimate beside Translate and save before starting. It updates when you change Fast mode. Saved translations of unchanged text are reused without another translation charge.
See Journey Translations for the steps, progress and how to return to a translation.
Managing Your Credits
How do I check my credit balance?
How do I check my credit balance?
Open your profile menu and look for AI Credits. The number shown is your organization’s shared balance.
Are credits shown before each AI action?
Are credits shown before each AI action?
Some actions show an estimate before they run. Check it before confirming. The final number of credits used can differ depending on the work completed.
Can I use included or trial credits?
Can I use included or trial credits?
If your organization has included or trial credits, they are available in the same shared balance. Check your balance before starting an AI action.
How do I get more credits?
How do I get more credits?
Contact us at customer@odia.app to purchase additional credit packages for your organization.
Frequently Asked Questions
What happens if I run out of credits?
What happens if I run out of credits?
If your balance cannot cover an AI action, you will need more credits to continue. Your existing data and Journeys are not affected. Contact customer@odia.app to top up your credits.
Can I cancel mid-generation?
Can I cancel mid-generation?
Use the cancel or stop action when available. Work already completed can still use credits, even if the full result was not finished. Any unused held credits are released afterward.
Why do credit costs vary between actions?
Why do credit costs vary between actions?
Different features do different amounts of work. Longer descriptions, more images and Fast mode can use more credits. Compare the estimates when choosing between options.
Related Documentation
- Library - AI-Powered Descriptions - Learn how to use Odi-Assist for service descriptions
- Journeys - See how AI summaries work in Journeys